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Overview

In this masterclass, David and Allan from our Xtime team will show you how to master DMS bi-directional integration in your service department and offer a paperless service experience at your dealership.

What you’ll learn:

    • DMS bi-directional integration – Why is it important to have a DMS bi-directional web portal for your service department that is integrated with multiple dealer management systems.

    • Contactless & Paperless – Learn how to transition to a contactless and paperless service experience and what tools you need to get started.

    • Upselling Workshop Tools – Learn why these tools are important to increase efficiency, the available options and how to implement them

This masterclass is for you if:

You are a service manager, a dealer principal and are eager to learn how to drive customer retention via first-class service technology and practices.

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